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Customer Satisfaction Survey
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Customer Satisfaction Survey
It should take you no more than a minute to complete (we promise!)
Your Name
Your Email
Organization
Phone Number
GMS Products you are using
GMS Service Representative Name
How long have you been a customer of GMS?
6 months to a year
1-2 years
3 or more years
How satisfied are you with the quality of GMS' products?
Highly Satisfied
Satisfied
Not at all Satisfied
How satisfied are you with the quality of GMS' services?
Highly Satisfied
Satisfied
Not at all Satisfied
How satisfied are you with GMS' services representative?
Highly Satisfied
Satisfied
Not at all Satisfied
How satisfied are you with the timely delivery and lead time of GMS Supply Chain?
Highly Satisfied
Satisfied
Not at all Satisfied
How satisfied are you with GMS general response time?
Very responsive
Somewhat responsive
Not so responsive
Overall, the value of GMS' products & services compared with the price paid is
Excellent
Good
Poor
Would you recommend GMS' services to colleagues or contacts within your friends in industry?
Yes
Maybe
No
How would you rate GMS compared to other organizations providing similar services?
Excellent
Good
Poor
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